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ServiceNow CSA Certification is a valuable credential for IT professionals who want to demonstrate their expertise in ServiceNow administration. CSA exam is designed to test the candidate’s skills and knowledge in various areas of ServiceNow administration, and passing the exam validates the candidate’s proficiency in the platform. With the help of proper training and preparation, any IT professional can earn the ServiceNow CSA certification and advance their career in the field of ServiceNow administration.

ServiceNow is a cloud-based platform that provides IT service management, IT operations management, and IT business management solutions. It has gained popularity in recent years due to its ability to streamline and automate workflows, reducing manual effort and increasing efficiency. As more organizations adopt ServiceNow, there is a growing demand for professionals who can manage and administer the platform effectively. The ServiceNow Certified System Administrator (CSA) exam is designed for individuals who want to demonstrate their expertise in administering ServiceNow.

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ServiceNow Certified System Administrator Sample Questions (Q95-Q100):

NEW QUESTION # 95
On a Form header, what is the three bar icon called?

A. Additional Actions or Context Menu
B. Cake icon
C. Pancake icon
D. Hamburger icon

Answer: D

NEW QUESTION # 96
Group records are stored in which table?

A. Group [sys_user_group]
B. Group [u_sys_group]
C. Group [s_sys_group]
D. Group [sn_user_group]

Answer: A

Explanation:
Reference: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0832548

NEW QUESTION # 97
A new service catalog item is being developed, but should only be visible to managers inside the HR Department. What method would you use to fulfill this requirement?

A. Use a Dept_Mgr ACL on the HR service catalog
B. Add the Department Manager group to the catalog item's user criteria
C. Add the Department Manager group to the catalog item's ACL
D. Only publish the item in the HR service catalog
E. Specify the Dept_Mgr role on the catalog content block

Answer: B

Explanation:
https://docs.servicenow.com/bundle/utah-employee-service-management/page/product/employee-center
/reference/ec-user-criteria-form.html

NEW QUESTION # 98
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?

A. CI Use Case Modeler
B. Common Service Data Model (CSDM) product view
C. Scenario Dashboard
D. CMDB Use Case Modeler

Answer: B

NEW QUESTION # 99
What is a schema map?

A. A schema map enables administrators to define records from specific tables as trouble sources for Configuration Items
B. A schema map displays the details of tables and their relationships in a visual manner, allowing administrators to view and easily access different parts of the database schema
C. A schema map graphically organizes the visual task boards for the CMDB
D. A schema map graphically displays the Configuration Items that support a business service

Answer: B

Explanation:
Explanation/Reference:

NEW QUESTION # 100
......

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